Slack AI Chatbot with RAG for company staff

Target Audience

• Company Staff: Employees looking for quick access to company information and policies.
• HR and IT Departments: Teams that need to streamline repetitive queries and provide immediate support.
• Management: Leaders seeking to enhance communication efficiency and employee satisfaction.
• New Employees: Individuals who require rapid onboarding assistance and information retrieval.

Problem Solved

• Time Consumption: Reduces the time spent searching for information across multiple documents and emails.
• Accessibility: Provides 24/7 access to company policies and procedures, ensuring employees get immediate answers.
• Efficiency: Automates repetitive queries, allowing HR and IT teams to focus on more complex tasks.
• Knowledge Sharing: Enhances internal communication by centralizing information retrieval through a single Slack interface.

Workflow Steps

1. Trigger: The workflow is initiated when a user mentions the bot in a Slack channel.
2. Message Retrieval: The bot captures the user's query from the Slack message.
3. AI Processing: The AI Agent processes the query using a RAG (Retrieval Augmented Generation) system to search for relevant documents.
4. Memory Utilization: Simple Memory stores context from previous interactions to improve response relevance.
5. Document Retrieval: The workflow retrieves pertinent sections from the company's document repository using the RAG tool.
6. Response Formatting: The AI formats the response for clarity and markdown compatibility in Slack.
7. Message Sending: The bot sends the response back to the user in the Slack channel, citing the document source and suggesting follow-up actions if necessary.