xSend and check TTS (Text-to-speech) voice calls end email verification

Target Audience

• Businesses looking to implement automated verification processes for customer interactions.
• Developers wanting to integrate voice and email verification into their applications.
• Marketers who need to verify leads through multiple communication channels.
• Customer support teams aiming to enhance customer verification for sensitive transactions.

Problem Solved

This workflow automates the verification process by combining voice calls and email verification. It simplifies the task of confirming user identities, reducing the risk of fraud and ensuring that the provided contact details are accurate. By utilizing the ClickSend API for voice calls and SMTP for email, businesses can efficiently manage verification without manual intervention.

Workflow Steps

1. Form Submission: Users fill out a form providing their phone number, preferred voice, language, email, and name.
2. Set Verification Codes: The workflow generates two verification codes - one for the voice call and one for email.
3. Send Voice Call: The workflow sends a voice message to the provided phone number, informing the user of their verification code.
4. Send Email Verification: An email is sent to the user with the verification code for email confirmation.
5. Verify Codes: Users are prompted to enter the verification codes they received via voice and email.
6. Check Validity: The workflow checks if the entered codes match the generated codes.
7. Completion: If both codes are correct, the user is successfully verified; otherwise, they receive an error message indicating invalid codes.