Gmail Email Classification and AI Reply Workflow

Target Audience

• Teachers and Administrators: Those managing communications at educational institutions, needing to respond promptly to various inquiries.
• Administrative Staff: Individuals responsible for handling emails related to school promotions, events, and other communications.
• School Principals: Leaders who require a systematic approach to prioritize and respond to emails effectively.
• IT Staff: Technicians looking to implement automated solutions for email management in educational settings.

Problem Solved

This workflow addresses the challenge of efficiently managing and responding to emails in a busy educational environment. It automates the classification of emails into categories such as High Priority, KS Work Related, and Promotion, ensuring that important messages receive immediate attention. By utilizing AI, it helps maintain professional communication standards and reduces response time, enhancing overall productivity.

Workflow Steps

1. Gmail Trigger: The workflow begins with a manual trigger that checks for new emails in the Gmail account every minute.
2. Classification Agent: Incoming emails are sent to the Classification Agent, which uses AI to categorize the email content based on predefined categories such as High Priority, KS Work Related, and Promotion.
3. Labeling Emails: Depending on the classification, the workflow will label the email appropriately using Gmail's labeling system. This helps in organizing the inbox and prioritizing responses.
4. AI Agent: For emails classified as High Priority or KS Work Related, an AI Agent generates a professional reply based on the email's context, ensuring a timely and appropriate response.
5. Drafting Replies: The generated replies are stored as drafts in Gmail for review before sending, allowing for final adjustments if necessary.