Automated Email Reply Generation

This workflow is designed for:

• Email Marketers: Automate responses to incoming emails, saving time and ensuring timely replies.
• Customer Support Teams: Quickly generate replies to customer inquiries using AI, enhancing customer satisfaction.
• Developers: Integrate Gmail and AI functionalities into applications for improved communication.
• Small Business Owners: Streamline communication processes to enhance productivity without additional resources.

This workflow addresses the challenge of responding to numerous incoming emails efficiently. By leveraging AI, it automates the generation of email replies based on the content of incoming messages, thereby:

• Reducing response time significantly.
• Ensuring consistent and relevant replies.
• Allowing users to focus on more complex tasks instead of repetitive email responses.

1. Schedule Trigger: The workflow is triggered every 1 minute to check for new emails with specific labels.
2. Get Threads with Specific Labels: It retrieves threads that match the defined criteria, allowing for targeted processing.
3. Loop Over Threads: Each thread is processed individually, ensuring that all relevant emails are handled.
4. Get Single Message Content: The last message in each thread is fetched for analysis and response generation.
5. Ask OpenAI Assistant: The content of the email is sent to an AI assistant for crafting a reply.
6. Map Fields for Further Processing: Important details such as the recipient, subject, and message ID are organized for the next steps.
7. Convert Response to HTML: The AI-generated response is converted from Markdown to HTML format.
8. Build Email Raw: A raw email format is constructed, ready for sending.
9. Convert Raw to Base64: The raw email content is encoded to meet Gmail's requirements.
10. Add Email Draft to Thread: The encoded email draft is added to the original email thread.
11. Remove AI Label from Email: Finally, the trigger label is removed from the email thread to avoid duplicate processing.