Sticky Note Automate
Sticky Note Automate streamlines customer feedback collection by integrating OpenAI for sentiment analysis and Google Sheets for data management. Automatically classify feedback, merge results, and store insights in real-time, enhancing decision-making and improving customer satisfaction.
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Workflow Overview
Sticky Note Automate streamlines customer feedback collection by integrating OpenAI for sentiment analysis and Google Sheets for data management. Automatically classify feedback, merge results, and store insights in real-time, enhancing decision-making and improving customer satisfaction.
This workflow is ideal for:
- Business Owners: Seeking to gather customer feedback efficiently and analyze sentiment to improve products and services.
- Customer Service Teams: Looking for a streamlined process to collect and manage customer feedback.
- Data Analysts: Interested in leveraging customer feedback data for insights and reporting.
- Marketing Teams: Aiming to understand customer sentiments to tailor marketing strategies.
This workflow addresses the challenge of collecting customer feedback and analyzing sentiment effectively. It automates the process of receiving feedback through a form, classifying the sentiment using OpenAI, and storing the results in Google Sheets, thus saving time and improving data accuracy.
- Submit Form: Customers fill out a feedback form that includes their name, feedback category, and comments.
- Trigger: The workflow is manually triggered when the feedback form is submitted.
- Classify Feedback: The submitted feedback is sent to OpenAI to classify the sentiment (positive, negative, neutral).
- Merge Data: The sentiment analysis result is merged with the original form data for a comprehensive view.
- Store in Google Sheets: The combined data is appended to a designated Google Sheets document for record-keeping and analysis.