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GmailTrigger Automate

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GmailTrigger Automate streamlines email monitoring and analysis by integrating Gmail and Microsoft Outlook, leveraging AI for phishing detection. It captures incoming emails every minute, extracts key details, and evaluates potential threats using ChatGPT. The workflow automatically generates Jira tickets for reported emails, categorizing them as potentially malicious or benign, and attaches relevant screenshots and email content for thorough documentation. This enhances email security and response efficiency.

Workflow Overview

GmailTrigger Automate streamlines email monitoring and analysis by integrating Gmail and Microsoft Outlook, leveraging AI for phishing detection. It captures incoming emails every minute, extracts key details, and evaluates potential threats using ChatGPT. The workflow automatically generates Jira tickets for reported emails, categorizing them as potentially malicious or benign, and attaches relevant screenshots and email content for thorough documentation. This enhances email security and response efficiency.

This workflow is designed for:

  • IT Security Teams: Professionals responsible for monitoring and responding to phishing threats and email security.
  • Helpdesk Support Staff: Individuals who handle reports of suspicious emails and need to log incidents in systems like Jira.
  • Email Administrators: Those managing Gmail and Microsoft Outlook accounts who seek automated solutions for email analysis.
  • Developers and Automation Enthusiasts: Users interested in creating custom workflows for email processing and threat detection.

This workflow addresses the challenge of efficiently identifying and managing potential phishing emails. It automates the process of analyzing incoming emails from both Gmail and Microsoft Outlook, determining their legitimacy, and generating corresponding tickets in Jira. By leveraging AI for analysis, it reduces the manual effort needed to assess email threats, ensuring a faster and more accurate response to security incidents.

  1. Trigger: The workflow is manually initiated, allowing users to start the email analysis at their convenience.
  2. Email Retrieval: It captures incoming emails from Gmail and Microsoft Outlook using their respective triggers.
  3. Variable Assignment: Key details such as subject, recipient, htmlBody, and headers are extracted and assigned for further processing.
  4. Header Retrieval: For Outlook emails, detailed headers and body content are fetched using the Microsoft Graph API.
  5. Email Analysis: The HTML body and headers are sent to the ChatGPT model for analysis, determining if the email is malicious or benign.
  6. Decision Making: Based on the AI output, the workflow checks if the email is flagged as malicious.
  7. Ticket Creation: Depending on the classification, it creates a Jira ticket either for potentially malicious or benign emails, including detailed descriptions and the AI analysis.
  8. Attachment Handling: Screenshots of the email and the email body are converted to files and uploaded as attachments to the Jira ticket for documentation and review.

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Quick Info

Categories
Communication & Messaging
Complex Workflow
+1
Complexity
complex

Tags

manual
advanced
api
integration
logic
conditional
complex
sticky note
+7 more

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