Automated Venafi TLS Certificate Workflow

This workflow is designed for security teams, DevOps engineers, and IT administrators who require a streamlined process for managing Certificate Signing Requests (CSRs) directly from Slack. It is particularly beneficial for organizations using Venafi TLS Protect Cloud for certificate management and those looking to enhance their security operations through automation.

The workflow addresses the challenges of manual CSR processing, which can be slow and prone to errors. By integrating with Slack and Venafi TLS Protect Cloud, it automates the CSR generation process based on user inputs and VirusTotal analysis, ensuring that certificates are issued only for domains with zero malicious reports. This leads to faster and more efficient security operations, reducing the risk of human error and enhancing the overall security posture.

1. Webhook Trigger: The workflow is initiated when a user interacts with a Slack command to request a new certificate.
2. Parse Webhook Data: The incoming payload from Slack is parsed to extract relevant information such as the domain name and user details.
3. Route Messages: Based on the type of interaction (e.g., modal submission), the workflow routes the request to the appropriate processing steps.
4. Extract Fields: Key information such as the domain name, validity period, and optional notes are extracted for further processing.
5. VirusTotal Analysis: A request is sent to VirusTotal to analyze the domain for any malicious activity.
6. Summarize Results: The results from VirusTotal are summarized, focusing on the number of malicious and suspicious reports.
7. Decision Making: The workflow checks if the domain has zero malicious reports. If so, a CSR is automatically issued; otherwise, a report is generated for manual approval.
8. Send Notifications: Users are notified via Slack about the status of their CSR requests, including confirmation of auto-issuance or a request for manual review.