ManualTrigger Automate

This workflow is ideal for network administrators and IT professionals who manage Cisco Meraki networks. Specifically, it is beneficial for those who need to monitor network performance, identify issues related to latency and packet loss, and ensure timely notifications to technical teams for prompt resolution.

This workflow addresses the challenge of monitoring network performance by automatically checking for high latency and packet loss across multiple Cisco Meraki networks. It ensures that alerts are sent to the appropriate teams in Microsoft Teams only when issues arise, preventing redundant notifications for already acknowledged problems.

1. Schedule Trigger: The workflow runs every 5 minutes from 8 AM to 5 PM on weekdays.
2. Get Meraki Organizations: Fetches all organizations associated with the Meraki account using an API call.
3. Get Network IDs: Retrieves network IDs for each organization to monitor their performance.
4. Get Uplink Loss and Latency: For each network, it collects uplink statistics including latency and packet loss over the last 5 minutes.
5. Combine Data: Merges the uplink statistics with network information to create a comprehensive dataset.
6. Calculate Averages: Computes the average latency and packet loss for the last 5 data points.
7. Filter Problematic Sites: Identifies networks that exceed the thresholds of 300 ms latency or 2% packet loss.
8. Check if Alert Exists: Verifies if an alert for the identified network is already logged in Redis to avoid duplicate notifications.
9. Send Alerts: If no alert exists, sends a notification to the technical team via Microsoft Teams, including details such as network name, average loss, and latency.
10. Log the Alert: Records the alert in Redis with a 3-hour TTL to ensure timely follow-ups on unresolved issues.