Set Automate

Shopify Store Owners: Those who want to keep their customer data synced with Zendesk for better customer support.
Customer Support Teams: Teams using Zendesk who need to ensure that customer information is up-to-date and accurate.
Developers: Individuals looking to automate customer data integration between Shopify and Zendesk without manual intervention.
E-commerce Managers: Professionals aiming to streamline customer relationship management through effective data handling.

This workflow automates the process of syncing customer data between Shopify and Zendesk.
It ensures that if a customer's information is updated in Shopify, it reflects in Zendesk, reducing the chances of outdated or incorrect contact details.
It handles both the creation of new contacts in Zendesk and the updating of existing ones based on changes in customer information.

Trigger: The workflow is initiated manually when a customer's data is updated in Shopify.
Data Preparation: The workflow extracts relevant fields such as ZendeskUserId, ZendeskEmail, and ZendeskPhone from the incoming data.
Check for Existing User: It checks if the user already exists in Zendesk by verifying if ZendeskUserId is not empty.
Data Modification Check: If the user exists, it checks if the phone number has changed compared to what is stored in Zendesk.
Update/Create Contact: Depending on whether the user exists and if their data has changed, it either updates the existing contact in Zendesk or creates a new one with the updated information.
Integration: The workflow merges Shopify data with Zendesk contact information, ensuring that all relevant data is linked correctly for customer support purposes.